SM
Sipho M

1 reviews | Active since Jul 2020

29 Jul 2020, 17:53

Disappointing Service

I am not quite satisfied with your service.

I havent been receiving my medication from February up untill this day. I called your agents and was told that that I should have been receiving my medication from February and they will fix it and I will get a call by Monday the 27th and we are on the 29th and havent received any call.

This is quite dissapointing as I am paying my medical aid but not getting the service

0
Replies (2)
Discovery Health
Discovery Health's reply30 Jul 2020, 07:46
Official
Dear Sipho M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Jul 2020, 17:18
Official
Dear Sipho M
 
We have been in contact with you to discuss your concerns.
 
Regards 
Discovery Health Servicing Team