DISAPPOINTING DISCOVERY *****S.

It seems like i have to keep posting a bad review in order to get feedback.

I'm 33 weeks pregnant - and i don't have time for stress as well as a medical aid company who does not care for their customers concerns.

I spoke a while ago to a Candice - regarding my concerns as i have not even finished my pregnancy and my benefits are all used up, this makes no sense at all.

I then waited for 2 days and spoke to a Devashnee Abid, who promised she was going to sort this out for me - only to see she emailed me a very messy recon of my claims submitted from the 1st of Jan 2020 till now with explanation whatsoever.

I tried phoning and two people said they would email her to phone me back and never did.

Im so tired and stressed. I do not have the kind of money to just blow - I pay a medical aid fee monthly in order to be covered.

The recon makes no sense - and thanks to Discovery I cant continue with any scans.

I spoke to my Gynae as well as received statements from her - which makes sense - but putting discovery and hers together it doesn't make sense at all.

I wanted guidance upon my first request - and all i got was terrible service.

Please don't let me tell Discovery Health what happens to pregnant women who are under unnecessary stress.

This is ridiculous and hopefully I will get feedback now.