KP
Kayleen P
1 reviews | Active since Dec 2024
31 Aug 2025, 11:51
Disappointing coverage/service
I have excellent service so far from discovery but I am extremely disappointed with the fact that you guys don't cover baby vaccines it is something that every child is supposed to have but you guys don't cover we added my newborn to medical aid only to find out the vaccines are not covered and we'd have to pay a cash price of close to R2000 for his vaccines do better guys the reason i took medical aid with you guys is that I would have to go to a clinic I'm pay over R2000 for medical and you guys can't even cover the most important things for my bed even his meds well colic drops etc not covered please do better guys seriously
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
01 Sept 2025, 08:24Dear Kayleen P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply01 Sept 2025, 08:24
Official
Dear Kayleen P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
02 Sept 2025, 16:39Dear Kayleen P
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
Discovery Health's reply02 Sept 2025, 16:39
Official
Dear Kayleen P
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
