DISAPPOINTED WITH DISCOVERY MEDICAL AID KEY CARE PLUS

I would like to explain my disgust at DISCOVERY KEY CARE. I was charged for A NEW MEDICAL AID PACKAGE, which was double the amount that i had to pay, i had given no authorisation for this and this is now putting a big cut in my budget, i have called from the morning and there was no answers and all my airtime is finished calling the, i sent an email and till now no response so i sent another email and no one is responding, i have been part of DISCOVERY MEDICAL AID Since 2017 and now this is the first time i am having these issues. I HAVE SO MANY CALLS and no one answers the call and how can i survive when things are so hard and difficult, this medical aid is off my personal capacity and I am not assigned to a company. HOW CAN I GET CHARGED WITHOUT AN AUTHORISATION!!!!!!

I am been calling the whole day and no ANSWER please call ,me as soon as possible as i would like my money to be refunded BACK IN ACCOUNT ASAP. my number is ***

THANK YOU