1 reviews | Active since Jan 2016
Disappointed in your service for kids
I am very disappointed in discovery medical aid.
My daughter has been admitted in hospital and she is only 3 years old. I get told by the hospital your medical dont cover for you to stay here so u will have to pay for yourself.
Called discovery and they tell me they only cover the person admitted and not the lodger. So please help me right, my daughter is 3 year old, what u trying to say I must dump my child and go home cos u can't cover the fact that a 3 year old needs her parents supervision at all times in hospital as anything can happen?
Why was this not explained when we take this medical out and not all of us has money laying around. This is honestly very poor and I am honestly disappointed as we not paying cheap to be on medical aid.
This term and condition u have simply tells me that you have no interest in the good wealth of our children imagine not helping a parent stay in hospital to take care of her 3 year old. It's then the same principal has goings public hospital where parents can't sleep there.
Really I am disgusted and this is my 6th evening in hospital already.
My question is you dont want to pay because you dont see it as a medical expensive so you dont see the need of me staying in hospital with my child like you could tell me "there is nurses"i dont care about the nurse hospitals can make mistakes and thats why i took medical aid was to ensure that i am with my child at all times when admitted in hospital - MUST I SAY IT AGAIN SHE IS ONLY 3 YEARS OLD!!!!!!!!!!!!!!!
My question is you dont want to pay because you dont see it as a medical expensive so you dont see the need of me staying in hospital with my child like you could tell me "there is nurses"i dont care about the nurse hospitals can make mistakes and thats why i took medical aid was to ensure that i am with my child at all times when admitted in hospital - MUST I SAY IT AGAIN SHE IS ONLY 3 YEARS OLD!!!!!!!!!!!!!!!