AP
AVIE P

1 reviews | Active since Jun 2020

15 Jun 2020, 16:28

Disappointed in Discovery Health!

I'm so disappointed with discovery health. I was with them for 17years and had to change to my husband's medical insurance when I left the company. My husband passed away on the 5 th may and I was looking at going back to discovery... They say my application is approved but won't have cover (emergency or otherwise) for 3 months as I was not with a medical aid... I have. 5 her old child... How can I have no cover for 3 months??? And with only 1 income now, I simply can not afford for pay for the insurance as well as the discovery premium... SO DISAPPOINTED!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply17 Jun 2020, 08:18
Official
Dear AVIE P
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Jun 2020, 07:18
Official
Dear AVIE P

We have responded to your query.
 
Regards 
Discovery Health Servicing Team