Disappointed

For years I've been a loyal Discovery member and advocating them as the best medical aid, until I needed it. After an accident I could not work and had to go for a follow-up CT scan. This came with a co-paymenr which I could not afford as I am not working. I app**** for funding from PMB which was declined, but was informed that I should' i have been booked into hospital, they'd pay the entire bill. So after saving them R20k in hospital fees, they refused to pay R2.9k. Not sure who does this math, but it doesn't seem right.