1 reviews | Active since Feb 2014
Disappointed ex Clients of 32 years..
I’m not disgruntled, disappointed.. Disappointed for the professional tele-sale lady that’s let down by the company she works for.. l didn’t share with her my journey with Discovery.. 2004 l signed up with DHealth, for my mom and l! Same year my wife signed up for herself and 2012 when our daughter was born! Collectively my wife and l had 32 years unbroken service with DH! June 2020 came, out of our control, our policies was cancelled! DH relentlessly pursued/harassed me for R900 and a few cents! I pleaded for grace which fell on deaf ears! DH handed me over to debt collector! R900 became almost R3000.. Made arrangements to pay R150 a month, at the time keeping up this payment was a challenge.. September 2020 my mom died! I believe my mom died of “worry”.. Not for herself but her son’s financial woes.. Thankfully my obedience paid off end of 2021.. I paid debt collection company immediately what they deemed belonged to them! Discovery then circled again for my business, LIFE, CAR INSURANCE etc.. Yesterday l ate humbled pie with insistence of my wife to contact DH for medical cover and l signed up! Today l was reminded how Discovery forgot the loyal 32 years my family and l walked with them! Discovery could not let go of the three months debit order policy they have in place for new clients before you covered.. Discovery l need NOT YOU CONTACT ME AS YOU SHOWN WHAT’s more important.. l’ll sign up with your competitor whom will be new to me and have every right to make my family and l wait for cover..
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