AA
Anonymous A

1 reviews | Active since Sept 2024

30 Nov 2023, 03:13

Disappointed

Hi.

My membership number is ***. I was a member till June 2023/July 2023. You guys have put me on credit bureau for a claim reversal and clawback amount I know nothing of. May I ask that I be removed from the bureau before this turns to something we wont want it to

0
Replies (3)
AA
Anonymous A's update30 Nov 2023, 03:18
Reviewer Update
First Im told of claims I made after leaving the scheme, who in their right mind would do that? Then Im told of owing Medical Savings.
Please, we all know this was all incompetemce from the staff and it should be rectified before it gets out of hand.
I would not claim from a medical aid i am not a member of. Secondly, Discovery got hold of my forms prior to leaving the medical aid, all that admin should have been done prior to payment of my pension.
I ask, nicely and humbly, that my name be removed from the credit bureau. Nicely please. Thanks
Discovery Health
Discovery Health's reply30 Nov 2023, 06:56
Official
Dear Jeje L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Nov 2023, 15:51
Official
Dear Jeje L

We’ve contacted you regarding your complaint.

Regards 
Discovery Health Servicing Team