1 reviews | Active since Aug 2024
Disappointed 😥
I was with discovery health for so long, but how they treated me at the end was very disappointing, I was admitted last year 2024 for delivery of my son and was admitted for 5 days after then the hospital and the doctors were not paid and I had to deal with that calling discovery health doing follow ups and calling the hospital. Mind you I was just coming out of the hospital was suppose to be bonding my child but no I had to do all the admin they were telling me that there's a code that was not supposed to be on my claim hence they were not paying the delivery was in March and I had to keep fighting for this till they paid in September I had stopped paying for the medical aid because I didn't know what who to pay because the hospital was contacting me asking me to pay so I stopped paying for medical aid so when everything was sorted I wanted to still continue with the medical aid and they told me because it after 3 months they can't reinstate it I have to re apply and be in the waiting period again where as it was not my fault that I had to stop the medical aid they didn't want to consider that and they asked me to pay for the money that was owing on the account since I've had two accounts with them I said ok can I settle one and be on medical aid and pay for the other accounts in two months still they did not want that I felt that it was all about then as the company even though my case was different because of the challenges they put me through they didn't want to hear a thing at this point I am pregnant with no medical aid because of discovery health
