1 reviews | Active since Jun 2018
Disappointed
I am a very loyal Discovery Health, Insure, Life and Bank client.. been with them for many years, and must say, I love Discovery, but am stunned by the way they operate sometimes, especially in this particular case 1st, thank you for approving my PMB, and I was admitted without any hustles, and I received what I believe to be top class Psychotherapy and medication at the facility I was admitted in, BUT, upon discharge I cannot fill a script of the inhospital medication I was also treated with without motivation from my Psychiatrist and a clinical report etc... This does not make sense cause he wouldn't provide a 6 month script if I do not need the medication... it's been 5 days since I returned home without my meds and I feel like I am going into a tailspin I am really disappointed that I was the one to run around getting napi codes for the meds, only to be told it should go to you for 'approval', which will most likelytake a couplemore days, and i don't even know if it will be approved. I am not coping, and need the meds.. It's like sending someone for surgery and then not giving them medication to manage the pain. I am very disappointed
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
