Disappointed
I am so disappointed in Discovery Health. Last month I contacted Discovery to discuss specialist authorisation as I know that you have to be referred by your primary GP to consult with a specialist. I spoke to a Discovery consultant and she assured me that we don't have to get GP referral as we have R4400.00 per year, per member for specialist consultations - Discovery is more than welcome to listen to the phone recording. Discovery is now refusing to pay for the specialist consultation for my husband as well as the X-rays that was done.
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Discovery Health's replyOfficial
10 Sept 2020, 10:34Dear Robyn
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply10 Sept 2020, 10:34
Official
Dear Robyn
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Sept 2020, 15:36Dear Robyn Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply10 Sept 2020, 15:36
Official
Dear Robyn Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team