DISAPPOINTED

I am actually hurt by what they have done , to a point that i lost my aunt due to their wrong information, my aunt was on tsogo sun medical aid which is administred by discovery and september it was discontinued and she immediately joined discovery directly on her own from 01.10.2020, there was no membership break in these two medical aids however she could not get her chemo because they told her about waiting period, how so ??WHEN SHE HAS NO MEMBERSHIP BREAK AND SHE WAS A CANCER PATIENT AND DUE TO NOT BEING ABLE TO GET THAT CHEMO SHE PASSED AWAY, I HAVE DISCOVERY THEY DISGUST ME,MY AUNT DIED BECAUSE OF YOU NXHA.