MG
Marisca G

1 reviews | Active since Aug 2012

09 Jan 2017, 12:58

Disappointed

<p>I started my cover with Discovery Health on the 1st of April 2015.</p> <p>I added my baby girl on cover from Sept 2016.</p> <p>Im always the one bragging by all my friends and family how good Discovery is and that they should also move over to you guys but today im not a happy chappy.</p> <p> </p> <p><br />Im paying a sh"t load of money every month and now it went up in January as well.</p> <p>Currently im paying R3608.00 for myself and my baby.</p> <p> </p> <p><br />I took my girl to see a pediatrician on the 6th of January and when i checked how much Discovery deducted from my savings it was R877.70 but when i phoned Dr Tabane's offices they said that the consultation fee is R600 cash but on medical aid its R877.70</p> <p> </p> <p><br />I went to the pharmacy and got Nexiam 2.5mg (24) - on medical aid you charged me R644.09 but cash it would've cost R336.30</p> <p> </p> <p><br />How is that possible? How does that make sense?</p> <p>Thats why by the time its June your medical savings are up because you charge more and for me thats *****ing. The ones paying medical aid should actually pay less for medication and doctors as we pay so much every month.</p> <p> </p> <p><br />I can then just as well cancel my policy and save R3608 per month and when i need to take baby to the doctor i use the money that i saved.</p> <p> </p> <p><br />Someone must phone me and explain and also see if we can do something to that monthly amount or i will need to look at getting other cover.</p> <p> </p> <p><br />Marisca Nothnagel</p>

0
Replies (4)
Discovery Health
Discovery Health's reply09 Jan 2017, 13:52
Official

Dear MariscaNothnagel

We are sorry to hear about your frustrations.

We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Jan 2017, 12:56
Official

Dear MariscaNothnagel

Please check your email inbox for our final feedback.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team

MG
Marisca G's update15 Jan 2017, 21:09
Reviewer Update

I missed your call. Plz phone me again to explain

Discovery Health
Discovery Health's reply26 Jan 2017, 10:28
Official

Dear MariscaNothnagel

We could not reach you on the numbers we have on system.

Please check your email for feedback from us.

Regards
Discovery Health Servicing Team