BK
Bathabile K

1 reviews | Active since Jul 2012

06 Dec 2016, 14:24

Disappointed

<p>Iv been trying to get authorization with Discovery for my eyes operation, since February Iv been trying they told me my plan only allows me to use either Witbank or Pretoria and that is more than 400 k my Doctor wrote them a motivational letter in February and again I tried today. Today I had an accident driving becouse I'm now short sited and still they don't care. They told me I have to pay an additional R6000 or I must be blind. I will never encourage any one to use Discovery </p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Dec 2016, 12:04
Official

Dear batweety

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Dec 2016, 14:09
Official

Dear batweety

We’ve just sent you feedback by email. Please contact us if you have any other queries.

Regards
Discovery Health Servicing Team