YT
Yvette T

1 reviews | Active since May 2018

09 Jul 2018, 09:33

Disappointed

I ended my medical aid from 1 March 2018. I was a member of discovery medical aid for 13 years before that. My husband was unemployed and so we could not afford it anymore. He has now found permanent employment and I want to re-instate my membership but I suspect I might be pregnant. They just told me that because I have been off the medical aid for 4 months not 3 they wont cover a pregnancy for 12 months. Now the dilemma is I cant afford to pay medical aid and then pay for childbirth as well. I am really disappointed as I was a member for 13 years. What happened to all the reserves and profit that discovery made off me for those 13 years but cant make an exception of one month!

0
Replies (2)
Discovery Health
Discovery Health's reply09 Jul 2018, 12:25
Official

Dear ythiart

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.


Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Jul 2018, 11:50
Official

Dear ythiart

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team