SM
SESHNI M
1 reviews | Active since Mar 2012
02 Jun 2015, 13:09
DID NOT GET DEBITED AGAIN!!!
I CONTACTED KEENAN LAST WEEK THURSDAY ON THE 27TH OF MAY AND HE ADVISED THAT MY ACCOUNT WOULD BE DEBITED ON THE 1ST OF JUNE! <br> <br> TODAY I LOOK INTO MY BANK STATEMENT AND STILL SEE NO PREMIUM WAS DEBITED FROM MY ACCOUNT! WHAT IS WRONG WITH YOUR ACCOUNTS DEPARTMENT!!!!<br> <br> SORT THIS OUT IMMEDIATELY OR I WILL HAVE TO TAKE THIS UP WITH A LAWYER! YOUR ACCOUNTS DEPARTMENT IS ABSOLUTELY PATHETIC!!
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Discovery Health's replyOfficial
03 Jun 2015, 16:52Hello moodaly.seshni,
Thank you for your comment.
I tried contacting you however, you were not available to take my call.
I would like to apologise for the inconvenience experienced regarding your debit order. The membership is currently active and the double debit has been processed. Kindly confirm if this has been taken off your account so that I can follow up.
I sent you an email and you are welcome to respond directly.
Regards
Rishana
Thank you for your comment.
I tried contacting you however, you were not available to take my call.
I would like to apologise for the inconvenience experienced regarding your debit order. The membership is currently active and the double debit has been processed. Kindly confirm if this has been taken off your account so that I can follow up.
I sent you an email and you are welcome to respond directly.
Regards
Rishana
Discovery Health's reply03 Jun 2015, 16:52
Official
Hello moodaly.seshni,
Thank you for your comment.
I tried contacting you however, you were not available to take my call.
I would like to apologise for the inconvenience experienced regarding your debit order. The membership is currently active and the double debit has been processed. Kindly confirm if this has been taken off your account so that I can follow up.
I sent you an email and you are welcome to respond directly.
Regards
Rishana
Thank you for your comment.
I tried contacting you however, you were not available to take my call.
I would like to apologise for the inconvenience experienced regarding your debit order. The membership is currently active and the double debit has been processed. Kindly confirm if this has been taken off your account so that I can follow up.
I sent you an email and you are welcome to respond directly.
Regards
Rishana