Dicovery Health is lying to customers

If I can give a 0 I would. I have been with discovery for years now, starting March 2022 I have added my fiance to my medical aid. She was on her own one btw. Due to a pre existing condition, they explained why they will not be able to pay for her mental health medication. This was ridiculous at first because this ment that it will be foolish to move her to discovery as now we need to pay R3000 per month out of our own money. I explained that this is why discovery will lose this potential client.

Discovery told myself and my Fiance, (2 seperate agents btw) that we do not need to worry, we can claim this using my medical savungs account. Well, we accepted this, better than nothing hey.

Guess what happend.... these bastads **** to us!!! Now we are not able to get my fiances mental medication. I should have left her on her own medical aid. Discovery told us lies to get a client and now they do not recall this, they are avoiding our request to access our recordings where 2 AGENTS FROM DISCOVERY explained this. You guys have this on record ffs!

Discovery I am not letting this one go. You promised something and you ****** a patient out of her medication. You are low life bastads!!

Please contact me regarding this situation.

My medical aid membership number is used as a reference number in this review. Please use this to contact me