BvdB
Blanche van der Byl

1 reviews | Active since Feb 2020

04 Mar 2020, 15:17

Dicovery Health Claims - Maternity Benefits

Discovery Health has the worst service ever regarding claims and I'm sure so much more. I've submitted my claim 18 February 2020 and no money has been paid to me. I need to be calling after them regarding the status of the claim. Today on 04 March 2020 they decide to tell me that my claim is rejected because of there is no referral Dr's practise number. The more i tell them what referral dr's number do they need because i just went to this service provider without being reffered. Im so sick of them finding ways of not paying for claims that i have to pay for out of my pocket!!!! They decide what they want to pay for . Disgusting and greedy medical aid by far!!!!

0
Replies (3)
Discovery Health
Discovery Health's reply04 Mar 2020, 17:19
Official
Dear Blanche B 
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
BvdB
Blanche van der Byl's update04 Mar 2020, 17:57
Reviewer Update
Discovery will once again take weeks to get hold of me and sort out this issue

Discovery Health
Discovery Health's reply06 Mar 2020, 13:43
Official
 
Dear Blanche B 
 
We have been in contact with you to address your concerns.
 
Regards 
Discovery Health Servicing Team