di

I would give discovery 0 stars, but you do not have that option. I am tired of discovery inablility to pay correct claims, on the right dates. They capture details incorrectly, and when you try and point out the problem, with reversal and payment to client, they all of a sudden do not know how to do their jobs. Can't sort out anything! I would highly recommend thinking long and hard by signing up with discovery. Their claims process does not work, and I have had an uphill battle this whole year, trying to get what's due to me. People keep saying that Discovery is the best out there ,BUT why do we as paying customers have to deal with their mediocre service. Service industry is a joke, and the big corporates play us for fools. The best of something does not guarantee good service and customer care!!!!!!! Discovery get your act together. Pay back my money that you erroneously took from me, and won't pay back. Ref no's WREFNO *** Mail ref No *** I wait with bated breath Debbie Peter