cC
chrizeldaviljoen C

1 reviews | Active since Dec 2016

20 Feb 2017, 10:45

Dental Procedures in Hospital

<p>First I am very unhappy with the fact that I must pay a lot of money for my child’s teeth to be fixed in the chair and second of all why do I want to put my child through that trauma when Discovery KeyCare plan can at least work on a plan that can help with little children to get their teeth fixed. Why will Discovery KeyCare not put something together for at least the children that ages up to 7 years in order to prevent a child from going through that type of trauma of the dentist. I feel like I am paying a lot for medical aid and they do not even cover the things that is the most important especially the children that does not like the dentist. As a Medical Aid your first priority is to ensure that the members at least get covered for the things that is the most expensive not even to say that a dentist is not a very child friendly place. I really hope that Discovery can assist with this matter. Thank you</p>

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Replies (3)
Discovery Health
Discovery Health's reply20 Feb 2017, 11:51
Official

Dear chrizelda-en-heine-viljoen

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Feb 2017, 13:21
Official

Dear chrizelda-en-heine-viljoen

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

cC
chrizeldaviljoen C's update20 Feb 2017, 13:23
Reviewer Update

Yes, thank you. I will get in touch with the Medical aid.

Regards,

Chrizelda