TA
Tracey A
1 reviews | Active since Sept 2012
19 Jun 2015, 16:28
DENTAL BILL AFTER CONFIRMING THE BENEFIT AMOUNT PP
I lodged a complaint as i informed that it R1400 p.p for the dental benefit. After the person on the phoned confirmed last week its R1400. Carryn then got the call and listened to it today and called me and she confirmed that its R1400 p.p on the call then she said no afterwards the person said R1400 per family. <br> <br> CARRYN- spoke to her on the 18th June 2015 ***<br> SPOKE Someone- 13th June 2015<br> Dental benefits- 09:11am<br> NISHAAT- 12th June 2015<br> <br> I want this to be escalated to the Operational management and for them to call me back and get this issue sorted out before i sue discovery for information given. Because i got a dentist bill. <br>
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Replies (1)Discovery Health's replyOfficial
23 Jun 2015, 08:01Hello tracey23,
Thank you for your comment.
I am truly sorry to hear about your experience and have escalated this to the relevant team for urgent assistance.
The team will be in contact to discuss this.
Regards
Rishana
Thank you for your comment.
I am truly sorry to hear about your experience and have escalated this to the relevant team for urgent assistance.
The team will be in contact to discuss this.
Regards
Rishana
Discovery Health's reply23 Jun 2015, 08:01
Official
Hello tracey23,
Thank you for your comment.
I am truly sorry to hear about your experience and have escalated this to the relevant team for urgent assistance.
The team will be in contact to discuss this.
Regards
Rishana
Thank you for your comment.
I am truly sorry to hear about your experience and have escalated this to the relevant team for urgent assistance.
The team will be in contact to discuss this.
Regards
Rishana
