SG
Sajeet G

1 reviews | Active since Jan 2010

31 Oct 2023, 10:13

Deliberately makes claiming difficult

Deliberately makes claiming difficult - in collusion with some medical practices that are lazy.

1) Medical practices don't always send you receipts that you can submit to Discovery 2) Discovery makes it difficult to do a recon - the claims statement you download is not searchable 3) You get penalised for not submitting within 4 months. Why?

Clear that best plan to go for is one without an MSA... This only works when everyone does their job.

0
Replies (2)
Discovery Health
Discovery Health's reply31 Oct 2023, 10:17
Official
Dear Sajeet

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Nov 2023, 15:46
Official
Dear Sajeet

We’ve responded to your query.
 
Regards
Discovery Health Servicing Team