fM
frederic M

1 reviews | Active since Jul 2011

26 Sept 2025, 10:29

Deliberately helpless

My daughter, who is on my plan (classic priority - not cheap), has an upper airway obstruction and obstructive sleep apnea. These is an horrible experience for her and the ENT has to proceed with tonsillectomy. A deductible applies but may be waived under PMD conditions (acute upper airway obstruction). I had to literally dig all these information (only AI gives you the info online and you have to ask specific questions to the agents). The The way Discovery is operating is just outrageous and disgusting.

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Replies (2)
Discovery Health
Discovery Health's reply26 Sept 2025, 12:29
Official
Dear frederic

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply01 Oct 2025, 09:18
Official
Dear frederic

We have been in touch with you to answer your comments. 
Regards Discovery Health Servicing Team