fM
frederic M
1 reviews | Active since Jul 2011
26 Sept 2025, 10:29
Deliberately helpless
My daughter, who is on my plan (classic priority - not cheap), has an upper airway obstruction and obstructive sleep apnea. These is an horrible experience for her and the ENT has to proceed with tonsillectomy. A deductible applies but may be waived under PMD conditions (acute upper airway obstruction). I had to literally dig all these information (only AI gives you the info online and you have to ask specific questions to the agents). The The way Discovery is operating is just outrageous and disgusting.
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Replies (2)Discovery Health's replyOfficial
26 Sept 2025, 12:29Dear frederic
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply26 Sept 2025, 12:29
Official
Dear frederic
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
01 Oct 2025, 09:18Dear frederic
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply01 Oct 2025, 09:18
Official
Dear frederic
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
