1 reviews | Active since Jul 2016
Delays in re-prosessing of claims
<p>I was treated my Dr Raath in hospital in May - Discovery then rejected two codes on the doctors account (0202 / 0206). This was disputed by the practise and is supposed to have been re-processed by discovery. Discovery has to date dragged their feet with this and is seemingly refusing to assist with this matter. The practise dealt with Queeny and Zandele in the providers claims department for more than a month.</p> <p>This is wrong on so many levels - how can you just decide not to reprocess a claim? I am extremely unhappy with discovery as you are putting me under undue stress - being pregant, that is the last thing that I need.</p> <p> </p> <p>PLEASE RESOLVE THIS MATTER TODAY!</p>
Hi kisa-larisa
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Hi kisa-larisa
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Hi kisa-larisa
We have contacted you with a resolution to your issues and we will soon send you final feedback by email. Please be in touch if you have any other concerns.
Regards
Anil
Hi kisa-larisa
We have contacted you with a resolution to your issues and we will soon send you final feedback by email. Please be in touch if you have any other concerns.
Regards
Anil
