Delayed Auth Code

On Tuesday 24/11/2015 I called Discovery to obtain an authorization code for a procedure which must be done on the 02/12/2015.I was told for this specific procedure that it must first go through a clinical review and that i should call back within a day or two and give my reference number.I called back today 26/11/2015 and was told that it was never sent through for clinical review and that it would only be sent through today....and it takes 2 working days , in other words I should get an answer by Monday.It is already an emotional and stressful time being diagnosed with Breast Cancer and having to have a Mastectomy which is why I called a week ahead to get all the main things out of the way.I understand the reason for the process , but being delayed for another 2 days I dont.I have already been registered for the oncology program with reports being supp****......the last thing i want to do is worry about codes from Discovery.My first Ref number ***) second Ref number ***).<br> And also if there was perhaps a \problem with the system"..I would of appreciated a call to let me know there would be a delay."""