Delay in reinstatement of policy despite full payment

<p>I was advised in writing that as soon as I settled an outstanding amount my policy would be reinstated with immidiate effect. I made payment at 08h00 this morning and despite numerous phone calls and emails my policy has yet to be activated. The consultant advised me that they need to speak to my husband to reinstate the poicy, despiute that fact that I have authorisation on the policy. We have been with discovery for many years and they have always dealt with me on all aspects of the policy, why now is there an issue. This is absolutely unacceptable, my husband doesn not want to be involved with any of these sorts of issues, he is a very busy man. I demand our policy be reinstated by the close of business today, failing which I will be reporting the matter to the ombudsman and taking legal action. Thank you. </p>