BZ
Bhekithemba Z

1 reviews | Active since Mar 2017

14 Sept 2020, 21:33

Deductions against my Savings

The following are deductions made against by medical aid savings account and yet none of these funds were paid over to my Dentist for services rendered;

1. R350.90 will be paid to you on 2020/09/04 2. R1 679.60 will be paid to you on 2020/09/10 3. R701.30 will be paid to the healthcare professional on 2020/09/16

Note that I have been billed by the health practitioner with a separate invoice yet my savings have also been deducted.

Would you please rectify this as a matter of urgency!

0
Replies (2)
Discovery Health
Discovery Health's reply15 Sept 2020, 07:11
Official
Dear Bhekithemba Z We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Sept 2020, 12:37
Official
Dear Bhekithemba Z We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team