RV
Renatha V

1 reviews | Active since Apr 2019

17 Apr 2019, 07:16

Decline on payment due to pre-existing condition

I went to the gp for a bad UTI and now discovery is saying that they're not going to pay the bill due to it being a pre-existing condition? Please explain to me how a UTI can be pre-existing? Did I know that I was going to have one? - NO Did I know that it was going to be this bad? - NO

So Discovery please explain this to me???

0
Replies (2)
Discovery Health
Discovery Health's reply17 Apr 2019, 08:14
Official
Dear Shansgirl

 We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply24 Apr 2019, 15:47
Official
Dear Shansgirl

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team