DECLINE OF A BENIFIT THAT YOU ARE OFFERING ME, HOW DO WE PREVENT IF WE ARE NOT ALLOWED TO EVEN GET A PREVENTION SCREENING THAT YOU OFFER ON MY PLAN.

So i am turning 41 and decided it is time for a female checkup and requested to see a specialist to go for a Mammogram and a Pap smear as a prevention screening and I just got an email that said the request was decline but below you cover it...

DISCOVERY PLEASE EXPLAIN YOURSELF.

TAKEN OUT OF YOUR

2022 KEYCARE PLAN

SCREENING FOR ADULTS This benefit covers certain tests such as blood glucose, blood pressure, cholesterol, body mass index and HIV screening at one of our wellness providers. We also cover a mammogram or ultrasound of the breast every two years, a Pap smear once every three years or a HPV test once every five years, PSA test (prostate screening) each year and bowel cancer screening tests every two years for members between 45 and 75 years. These tests are paid from the Screening and Prevention Benefit. Consultations that do not form part of Prescribed Minimum Benefits (PMBs) will be paid from your available day-to-day benefits.

I FEEL THAT YOU ARE WILLING TO TAKE THOUSANDS BUT WHEN WE WANT TO USE OUR BENIFITS WE GET DECLINE , VERY DISSAPOINTING.