JP
Jeannette P

1 reviews | Active since Dec 2017

15 Feb 2023, 09:38

DECLINE DECLINE DECLINE

I am absolutely disappointed with Discovery Medical scheme. You are only trigger happy to decline every procedure that a patient requires. I have done everything my GP has required to get authorization to specialist to visiting the specialist and now to find out that you have declined my hospital authorization. Because no traces of cancer was found on the fine needle aspiration. I am sitting with a big mass on my breast/chest, and it needs to be removed regardless of whatever it is I have.

Someone better get off their chair and see what i have to go through daily. You guys are messing around with my life and my freedom to live better. you want proof I will be glad to send you photos.

I am paying for this medical aid so i expect to be using services.

Sort this out immediately, I want this mass removed from my body.

0
Replies (2)
Discovery Health
Discovery Health's reply15 Feb 2023, 10:41
Official
Dear Jeannette P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Feb 2023, 14:08
Official
Dear Jeannette P

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team