1 reviews | Active since Sept 2015
DECEIVING CLIENTS DELIBERATELY
ON THE 15/11/2017 I HAD A SEIZURE AT WORK WHICH I NEEDED TO BE RUSHED TO HOSPITAL, WHEN THE CLAIM WAS SUBMITTED THERE WAS A NON PAYMENT. THEY SAY YOU CAN GO TO ANY HOSPITAL, BUT UPON ARRIVAL MY NEXT OF KIN WAS TOLD UNITAS HOSPITAL ER IS NOT CONTRACTED WITH DISCOVERY. AN ER IS NOT A HOLIDAY RESORT, IT IS PART OF THE HOSPITAL. WHEN PHONING IN, I WAS TOLD AN EMERGENCY IS ONLY LOSS OF SIGHT, DEATH AND I CANT REMEMBER THE OTHER CONDITION. UPON PHONING AND SPEAKING TO NELLY THE MANAGER, ACCORDING TO HER A SEIZURE CAN OR CANNOT CAUSE DEATH, WHICH IS NOT WHAT 2 DOCTOR'S INFORMED ME. A PATIENT IS CONSIDERED AN EMERGENCY IF HE/SHE NEEDS TO STABILIZED, TREATED IN CASUALTY/ ER AND NONE OF MY BILLS WERE PAID. HOW IS THAT POSSIBLE. THEY CLAIM TO BE THE BEST, BUT ON A SITE LIKE HELLO PETER RATED NUMBER 6???? I THINK THE MEDICAL BOARD SHOULD SERIOUSLY CONSIDER THE SERVICE RECEIVED, AND NOT THE AMOUNT OF CLIENTS THETY HAVE.
Dear Daniel920331
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Daniel920331
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Daniel920331
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Daniel920331
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
