SG
Shabnam G

1 reviews | Active since Jul 2009

01 Jun 2021, 19:15

Debiting higher premium

When I joined Discovery in March they gave me a 3 month free subscription to Vitality and said someone will contact me to confirm after 3 months if im still interested I have cancelled the medical aid and they have charged me R290 extra for this when I did not sign up or agree to this Please return my money this is the reason I looked for alternative medical aid. They confirmed R1400 will run off and took R290 extra without authorization. I want the refund asap.card number ***

0
Replies (2)
Discovery Health
Discovery Health's reply02 Jun 2021, 06:34
Official
Dear Shabnam We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply04 Jun 2021, 13:42
Official
Dear Shabnam We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team