CW
Chloe W
1 reviews | Active since Sept 2020
03 Jan 2026, 17:49
Debited with no heads up or explanation
Nothing beats waking up on your birthday and seeing that Discovery has debited you R24 000, without a heads up or explanation. To top it off, I phoned 4 times, and was on hold each time with no answer. Extremely disappointed in the service and the audacity to take such a large sum without a head ups. Still don’t have an explanation as I never even got through to a consultant.
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Replies (2)0
Replies (2)
Discovery Health's replyOfficial
05 Jan 2026, 07:14Dear Chloe W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Jan 2026, 07:14
Official
Dear Chloe W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Jan 2026, 11:22Dear Chloe W
We have been in touch with you to answer you comments.
We have been in touch with you to answer you comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jan 2026, 11:22
Official
Dear Chloe W
We have been in touch with you to answer you comments.
We have been in touch with you to answer you comments.
Regards
Discovery Health Servicing Team