1 reviews | Active since Jun 2016
Debited Triple the normal amount!
<p>Due to an error on my employer my premium wasn’t deducted 3 Months ago, fast forward to this morning I am greeted with an sms from the that Discovery has debited almost Four times the amount they are supposed to and then another one saying that other debit orders have bounced and going to cost me R100 each!</p> <p>I’m not disputing that I owe them the money but how can they decide arbitrarily how much they debit me without notifying me, I’m not a mind reader and I can’t make arrangements if I don’t know I need to!</p> <p> </p> <p>**** Poor Discovery!!</p>
Hi Gravystein
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Hi Gravystein
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Hi Gravystein
Thank you for helping us to improve our client service. We have resolved this issue and sent you final feedback.
If you need any further help, please contact us directly.
Regards
Norman
Hi Gravystein
Thank you for helping us to improve our client service. We have resolved this issue and sent you final feedback.
If you need any further help, please contact us directly.
Regards
Norman
