KK
Kabelo K

1 reviews | Active since Aug 2016

02 Aug 2024, 06:34

Debited more than what we agreed on

Kindly note that I reversed the debit order for my medical aid as u guys took more than what we agreed about. Can someone call me and explain what is going on.

0
Replies (3)
Discovery Health
Discovery Health's reply02 Aug 2024, 06:54
Official
Dear Kabelo K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
KK
Kabelo K's update05 Aug 2024, 12:07
Reviewer Update
Please note that I am still awaiting a call back as I was advised on Friday that they'll calle back.

Discovery Health
Discovery Health's reply06 Aug 2024, 11:49
Official
Dear Kabelo K

We responded to your complaint. 

Regards 
Discovery Health Servicing Team