Debited Monthly Contributions disappearing into thin air.

Discovery has kindly notified me that my cover has been suspended due to non-payment.

Prior to this I have notified them that there is an irregularity with their version of my statement.

My bank statements proof shows that the payments have been successfully collected by debit order.

I have called multiple times with no positive outcome on the resolution of my account. I am in the DRC for work therefore need my 90 days emergency evacuation cover for medical emergencies.