Debit someone without a membership
I cancelled my medical aid. There was a bunch of hoops, but I still keep on getting billed.
I contacted them last month, no response. I got debited again today. So I keep on paying but I can't even get a response.
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
25 Mar 2019, 08:15 Dear liaan-booysen
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's reply25 Mar 2019, 08:15
Official
Dear liaan-booysen
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
26 Mar 2019, 14:29Dear liaan-booysen
We have sent you feedback via email. Please check your inbox.
Regards
Discovery Health Servicing Team
We have sent you feedback via email. Please check your inbox.
Regards
Discovery Health Servicing Team
Discovery Health's reply26 Mar 2019, 14:29
Official
Dear liaan-booysen
We have sent you feedback via email. Please check your inbox.
Regards
Discovery Health Servicing Team
We have sent you feedback via email. Please check your inbox.
Regards
Discovery Health Servicing Team
's updateReviewer Update
26 Mar 2019, 14:39Just to be open and clear. This was my fault in this case. I saw a second transaction come through and assumed that it was debiting my account.
The concern here is still that I did not receive any response to the first issue I raised on the 4th of February. Followed by a payment, communication could have solved this early.
's update26 Mar 2019, 14:39
Reviewer Update
Just to be open and clear. This was my fault in this case. I saw a second transaction come through and assumed that it was debiting my account.
The concern here is still that I did not receive any response to the first issue I raised on the 4th of February. Followed by a payment, communication could have solved this early.