1 reviews | Active since Jun 2022
Debit Order More than Percentage Increase
I am very disappointed with the way the medical aid scheme has treated its client. I have never experienced this and I do not understand it at all.
So I noticed that this month my debit order was R370 more than last months one. I literally had to google to find out that Discovery had increased its medical aid rates within the month of May and not October as no communication was shared.
I was initially paying R3096 prior to this now R3466, HOW??? If the percentage increase is 7.9%??? theres like R124 more that was taken from the debit order, this was never agreed upon nor communicated.
I hope a valid reason will be provided but this is very ********* and uncalled for. What type of a health medical scheme does this?
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve contacted you regarding your query.
Regards
Discovery Health Servicing Team
We’ve contacted you regarding your query.
Regards
Discovery Health Servicing Team
