DEBIT ORDER DETAILS NOT CHANGED

On 10 September 2015 I called the Discovery Call Centre and changed my debit order details and debit order date. The account we used in the past for the debit order has now been closed.<br> The arrangement was for the new debit order to go off on the 25th monthly.<br> Today the 29th I phone Discovery and tell them that the debit order has not gone off yet. I am told that the banking details have not been changed neither the payment date. The only change made was the banking details for the change to be made. Now I have to complete forms and phone again to change the details.<br> This is not on!! I would like for the debit order date to be changed to the 25th and the banking details to be changed as per \claims". I am not doing this again as I done it once. Discovery should get service right the first time!!"""