CB
Carine B

1 reviews | Active since Jun 2021

19 Apr 2022, 08:13

Debit order after medical aid was stoped

And here we are again. After fighting over the phone emails send, stopping debit orders, reversing debit orders I receive a sms : Discovery Health Medical Scheme: Reminder that your contribution will be debited from your account on 2022-04-01. View your account status, discv.co/accstatus

Clicked on the link and its double. You never stopped my medical aid. After I made it clear I don't want it any more because of extremely bad service. I will continue to write reviews until you guys do your job

0
Replies (2)
Discovery Health
Discovery Health's reply19 Apr 2022, 10:43
Official
Dear Carine B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Apr 2022, 15:32
Official
Dear Carine B

We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team