BB
Brendan B

1 reviews | Active since Jun 2014

14 Nov 2016, 15:27

Debit order

<p>Another terrible experience with discovery...</p> <p> </p> <p>My debit order went off twice,</p> <p> </p> <p>I contacted discovery and got a clear response that I have to send them an email. I did just that,</p> <p>I waited for about a week and got a very poor response that my request is incomplete. I sent another complete email, then received another utterly poor response, </p> <p> </p> <p>This still hasn't been sorted out as I'm going to wait another week for a reply on another email. (Which I sent today)</p> <p> </p> <p>Discovery's lack of proficiency is becoming my liability.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply15 Nov 2016, 06:40
Official

Dear BrendanB01

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Nov 2016, 08:33
Official

Dear BrendanB01

We can confirm that we have sent you final feedback by email.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team