Dear Mr Majoro Thank you for contacting us. Membership Number: *** Change of Bank details Thank you, we have received a copy of your ID to update your bank details, however the change of banking details form sent on reference number *** i

I feel as if discovery is making me run for my the form sent to me was from discovery & it’s not my fault for your company’s incompetence . Printing, & scanning requires money to do that. I’m not going to resubmit any documentation. As a customer I do know my rights. & as customer service advisors you should be able to at least offer service recovery. I’m going to tell everyone in hello Peter I’m fed up & nDear Mr Majoro

Thank you for contacting us.

Membership Number: ***

Change of Bank details

Thank you, we have received a copy of your ID to update your bank details, however the change of banking details form sent on reference number *** is outdated. Please complete the attached 2020 change of banking details form and please email the completed form with a copy of your ID and letter from the bank or a copy of your bank statement not older than 3 months to ***

o one even calls