**************** WITH DISCOVERY AND SELF PAYMENT GAPS FOR 2022 & 2023!!!!

My disappointment increases each year with Discovery Health changing self payment gaps and medical savings accounts, etc. I have been querying my self payment gap for 2022 (which doubled!!!) and it has been the same this year. They seem to pro-rata the annual savings which increases your SPG (SPG = Annual Threshold less medical savings) They reduce your Medical savings due to pro-rata being done (Jan - Mar).In April they give you back the savings difference but you've already had to fund the SPG on the decreased amount. **************** ONCE AGAIN BY DISCOVERY! I've been on the scheme for numerous years now and never have I had such challenges with the SPG...Again, certain items now also increase your self payment gap...DISCOVERY IS A MESS AND THEY SEEM TO BE GOING FROM BAD TO WORSE! Call centre agents agree that there is a problem but they can't do anything about it.. When I started going through 2022 SPG report with consultant to query the claims, I found major discrepancies with claims not accumulating that should have reduced my gap and even some amounts that did not calculate correctly. The data is a mess and they had to revise the report which I don't believe is correct. They add massive amounts of data so that no one can see what is going where. Their reports used to be so simple but now it is all a mess! I've paid double what the Self payment gaps should have been for 2022 and 2023 and am no closer to Discovery doing anything about it.