LR
Lydia R

1 reviews | Active since Feb 2013

10 Sept 2018, 15:34

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I have recently switched jobs and app**** for Discovery medical aid. They are now telling me, over a moth later, that I owe them a claw back, and therefore they can't take me on as a client until I've paid it!? A CLAW BACK THAT I PAID IN 2016!!!!! This is unprofessional beyond belief. I'll be escalating this promptly to The Council for Medical Schemes. This is unacceptable!

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Replies (2)
Discovery Health
Discovery Health's reply10 Sept 2018, 15:49
Official

Dear Karl Lagerfeldt

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Sept 2018, 15:43
Official

Dear Karl Lagerfeldt

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team