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Yet again, Discovery has ****** me of a payment thanks to lazy and inefficient claims processing on their side. On Thursday 1st March I submitted a claim for a hospital patient to be paid directly to my practice. Discovery has paid the member with no reasonable explanation. Their tariffs were charged to the cent and their was no proof of payment from the member. This is the THIRD time this year alone that I have to deal with this incompetency and be out of pocket until someone at Discovery can resolve the mistake.

To add insult to injury, I am a Discovery member myself. I submitted a claim WITH proof of payment thereof only for Discovery to promptly pay the service provider.

Clearly I am being ****** on all fronts and I am tired of it.