WT
Wikus T

1 reviews | Active since Jul 2011

15 Jul 2020, 10:09

Day-to-Day Extender Benefit Changes

Discovery Health have changed their Day-to-day Extender Benefit without informing their members and now one has to consult a doctor online before you can consult a GP face-to-face but all that the GP on HealthConnect app says is "Google a doctor" without even referring you to a Dr for face to face consultation and then he still charges for the consultation! I cannot find a GP willing to do a virtual consultation first so Discovery Health might as well s**** the benefit in its entirety and then I will make sure to s**** my membership with them as well. Well done Discovery Health on *****ing up something that actually worked and thanks for not giving me the opportunity to make an informed decision..

0
Replies (1)
Discovery Health
Discovery Health's reply15 Jul 2020, 10:40
Official
Dear Wikus

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team