Cut off fdespite giving correct verification info

Item: Discovery Health
Rating: 1
Author: Prime T

I am very vexed with the inept phone consultants. I gave two numbers and the first one was incorrect because the main member changed it later and I wasn't sure because I am not involved with the medical aid. I gave the right number then they cut me off.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

23 Dec 2019, 09:12

Dear Peter C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply23 Dec 2019, 09:12

Official

Dear Peter C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

24 Dec 2019, 08:50

Dear Peter C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply24 Dec 2019, 08:50

Official

Dear Peter C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team