HM
Henrish M
1 reviews | Active since Jul 2019
15 Jan 2025, 10:00
Customer Service is terrible
Personal Health Pathways is not what it seems. They advertised a product but, in classic Discovery fashion, didn't follow through on their own promise.
I satisfied all of the requirements for closing a ring on Personal Health Pathways yet it hasn't closed yet. You need to call and be thrown all over their business units to get a case number which they don't follow up on. This company goes out of its way to not pay people clearly and it is disappointing.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
15 Jan 2025, 10:11Dear Henrish M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jan 2025, 10:11
Official
Dear Henrish M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
HM
Henrish M's updateReviewer Update
15 Jan 2025, 16:21Discovery sorted this out quite promptly. It was a glitch on their side.
That is highly appreciated and not taken lightly.
That is highly appreciated and not taken lightly.
HM
Henrish M's update15 Jan 2025, 16:21
Reviewer Update
Discovery sorted this out quite promptly. It was a glitch on their side.
That is highly appreciated and not taken lightly.
That is highly appreciated and not taken lightly.
Discovery Health's replyOfficial
15 Jan 2025, 16:22Dear Henrish M
We’ve contacted you and addressed your concern.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jan 2025, 16:22
Official
Dear Henrish M
We’ve contacted you and addressed your concern.
Regards
Discovery Health Servicing Team