JS
Janice S

1 reviews | Active since Mar 2009

26 Oct 2018, 15:18

Customer Service

After making 3 calls to sort out an issue, I kept losing signal and eventually I spoke to Funi Mananzhe from Discovery Health call centre who promised me to call me back if necessary. What an absolute breath of fresh air to deal with somebody who will go the extra mile to show she cares. ABSOLUTE GOLD!!! Thank you Funi - I wish more employees in this world would be like you!!!!

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Replies (1)
Discovery Health
Discovery Health's reply26 Oct 2018, 15:25
Official

Dear jsswart

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service you have received. We will be sure to send this to her and her management team.

Regards
Discovery Health Servicing Team